Reply to the Management Audit_Reply Matrix
Section Item | Budget Analysts" Recommendation | Fire Dept. Assessment | Possible? | Funding Available? | Completion Timeline |
1.1.1 | Eliminate the EMS Administration Section | Disagree | N | N | Not Applicable |
1.1.2 | Delete H-43 EMS Admin. Section Chief and 1426 Sr. Clerk Typist | Disagree | N | N | Not Applicable |
1.1.3 | Transfer responsibilities of data reporting and Quality Improvement to new Planning Unit | Disagree | Y | N | Requires Analysis |
1.1.4 | Delete two H-33 Rescue Captains EMS | Disagree | N | N | Not Applicable |
1.1.5 | Transfer savings from two deleted H-33 into civilian positions for the new Planning Unit | Disagree | Y | Y | Not Applicable |
1.1.6 | Transfer EMS billing & Medical Records function to the Finance Division | Disagree | Y | N | Requires Analysis |
1.1.7 | Transfer the two Medical Records positions over to the Finance Division | Disagree | N | Y | Requires Analysis |
1.1.8 | Transfer responsibility for EMS Biomedical equipment to the Bureau of Equipment | Analyze | Y | Y | Six Months |
1.1.9 | Transfer one H-3 position in Biomedical position over to the Bureau of Equipment | Disagree | N | N | Not Applicable |
1.2.1 | Re-distribute Management Services Division Functions to other Fire Divisions & Bureaus | Analyze | Y | N | Budget Plan FY 03-04 |
1.2.2 | Eliminate the Management Services Division | Analyze | Y | N | Budget Plan FY 03-04 |
1.2.3 | Prepare a General Order that designates "as-needed" staff for Internal Affairs Investigations | Disagree | N | N | Not Applicable |
1.2.4 | Eliminate one H-51 Assistant Deputy Chief Position | Disagree | N | N | Not Applicable |
1.2.5 | Convert Uniform positions in Assignments Office into Civilian positions | Disagree | N | N | Require Analysis |
1.2.6 | Abide by the MOU in the use of Limited Light Duty staff for the Reproduction Unit | Analyze | Y | N | Six Months |
1.3.1 | Prepare funding request to form a Strategic Policy, Planning, and Analysis (SPPA) Unit | Concur*1 | Y | N | Budget Plan FY 03-04 |
1.4.1 | Transfer the EMS Academy & In-Service Training to a renamed Training Division FY01-02 | Disagree | Y | N | Budget Plan FY 03-04 |
1.4.2 | Recruit a new Director of Training having both Fire suppression & EMS experience | Analyze | Y | Y | Twelve Months |
1.4.3 | Restructure Division of Training now; Integrate Fire & EMS training for FY02-03 | Disagree | N | N | Twelve Months |
1.4.4 | Direct new Training Director & new SPPA Unit develop & ensure performance measures | Concur | Y | N | Twelve Months |
1.5.1 | Develop specifications for a site to create a combined training facility | Concur | Y | N | Eighteen Months |
1.5.2 | Evaluate changes and resource-sharing to achieve improved cost effective training | Concur*1 | Y | N | Twelve Months |
1.5.3 | Work with Dept. of Real Estate to obtain a site in the City for new training facility | Concur | Y | N | Eighteen Months |
1.5.4 | Prepare a cost benefit assessment to centralize training and present it to Fire Commission | Concur | Y | N | Twelve Months |
1.5.5 | Sell or transfer property and reduce lease costs for a combined training facility | Concur | Y | N | Seven to Ten Years |
1.5.6 | Submit a complete assessment of alternative findings to Fire Commission within one year | Concur | Y | N | Twelve Months |
1.6.1 | Develop a recruitment process for EMS experienced applicants and/or advanced education | Concur | Y | N | Completed |
1.6.2 | Review recruitment diversity goals to ensure sufficient H-3 Paramedics meet service contract | Concur | Y | Y | On-going |
1.6.3 | Analyze Paramedic Training options between public and private sectors for cost benefits | Concur | Y | N | Six Months |
1.6.4 | Conduct cost benefit analysis for staff to take Paramedic cross training in an off-duty status | Concur | Y | Y | Eighteen Months |
1.7.1 | Create a comprehensive Safety program properly coordinated within Department activities | Concur | Y | N | Six Months |
1.7.2 | Set up practicable targets within the Safety Program for staffing models assignments | Analyze | Y | Y | On-going |
1.7.3 | Use current authority to initiate Industrial Disability Retirements, as appropriate | Concur | Y | Y | Six Months |
1.7.4 | Careful review of all retiree claims to meet legal requirements and assure proper procedures | Concur | Y | N | Ongoing |
1.7.5 | Vigorous scrutiny of all new industrial injury claims for adequacy before acceptance | Concur | Y | Y | On-going |
1.7.6 | Work with Workers Compensation Div. to enhance tracking and handling claims | Concur | Y | Y | On-going |
1.7.7 | Establish two positions (H30 or civilian) to manage industrial safety program proactively | Analyze | Y | Y | Six Months |
1.7.8 | Convert Uniform positions to civilian positions to reduce disability pay exposures | Analyze | Y | Y | Refer to Section 2.3* |
1.7.9 | Vigorously enforce existing policy of one-year limit on limited light duty assignments | Concur | Y | Y | Completed |
1.7.10 | Cooperate with Dept. Human Resources to validate Incentive Wellness program | Concur | Y | Y | Completed |
Section Item | Budget Analysts" Recommendation | Fire Dept. Assessment | Possible? | Funding Available? | Completion Timeline |
1.8.1 | Set Policy & Procedures that cover the Department"s Apparatus Management | Concur | Y | N | Twelve Months |
1.8.2 | Prepare strategic & complete Vehicle Maintenance & Replacement Plan for all vehicles | Concur | Y | N | Twelve Months |
1.8.3 | Develop Management Information System to ensure accurate Govt. Accounting Standards | Concur | Y | Y | Twelve Months |
1.8.4 | Develop a system to ensure proper maintenance of Department Vehicles & Apparatus | Concur | Y | Y | Six Months |
1.8.5 | Rotate passenger vehicles to even out utilization rates | Concur | Y | Y | Budget Plan FY 02-03 |
1.8.6 | Evaluate excess passenger vehicles & properly dispose, if more vehicles needed place in Plan | Concur | Y | N | Twelve Months |
1.8.7 | Explore alternative funding for vehicle replacement and include in the Plan | Concur | Y | N | Twelve Months |
1.8.8 | Evaluate vehicle assignments to on-call personnel who reside large distance from the City | Concur | Y | Y | Twelve Months |
1.8.9 | Reach agreement with Central Shops Purchaser on outside vendors maintenance contracts | Concur | Y | Y | Completed |
1.8.10 | Convert uniform mechanic positions to civilian mechanic positions in the Bureau of Equip. | Disagree | N | N | Not Applicable |
1.8.11 | Provide professional fleet management training to the head of the Bureau of Equipment | Concur | Y | N | Budget Plan FY 02-03 |
1.9.1 | Prepare Policies & Procedures for vehicle accident management and reduce cost and liability | Concur | Y | N | Budget Plan FY 02-03 |
1.9.2 | Use PeopleSoft system to store data as well as to report and track vehicle accidents | Concur | Y | Y | Six Months |
1.9.3 | Incorporate vehicle accident program into a broader Department-wide Safety program | Concur | Y | N | Budget Plan FY 02-03 |
1.9.4 | Incorporate issues from accident data into specific training sessions and procedures | Concur | Y | Y | Budget Plan FY 02-03 |
1.10.1 | Develop formal policy & procedures for a five-year Capital Equipment Plan | Concur | Y | N | Budget Plan FY 02-03 |
1.10.2 | Review modifying limitations on vendor selection with the Purchaser"s Office | Concur | Y | Y | Budget Plan FY 02-03 |
1.11.1 | Develop Jointly with DTIS and CAD/AIS contractors for a full-required function system | Concur | Y | N | Six Months |
1.11.2 | Jointly develop and execute a plan to obtain a functioning AVL system for Medical Dispatch | Concur | Y | N | Twelve Months |
1.11.3 | Adopt plans for a complete operational Fire Prevention information to units | Concur | Y | Y | Twelve Months |
1.12.1 | Mayor & BoS should allocate funds to replace uniform positions for civilian position in ECD | Concur | Y | N | Referred - BoS/Mayor |
1.12.2 | Recruit & train civilians to staff Fire/EMS dispatch functions | Concur | Y | N | Referred - ECD Dir. |
1.12.3 | Train all Call Takers to process Fire/EMS calls for assistance | Concur | Y | N | Referred - ECD Dir. |
1.12.4 | Procure the Clawson medical dispatch system and place into operations ASAP | Concur | Y | N | Referred - ECD Dir. |
1.12.5 | Ensure that CBD protocols are adhered to and enforced by the Fire Department | Concur | Y | Y | On-going |
1.12.6 | Develop a signed Interdepartmental agreement with ECD about Fire/EMS Dispatch Ops | Concur | Y | N | Completed |
1.12.7 | In conjunction with ECD ensure CBD protocols are adhered to | Concur | Y | N | Referred - ECD Dir. |
1.12.8 | Develop a Fire/EMS Dispatch operating procedures, rules & regulations, and dispatch policy | Concur | Y | Y | On-going |
1.12.9 | Develop a signed Interdepartmental agreement with ECD about Fire/EMS Dispatch Ops | Concur | Y | Y | Completed |
2.1.1 | Conduct an analysis of the Department"s command structure, as discussed in this report | Concur | Y | N | Twelve Months |
2.1.2 | Reduce Suppression Divisions from 3 down to 2 and staff them with 40hr/wk Commanders | Disagree | N | N | Not Applicable |
2.1.3 | Request adequate staff for the two Divisions for effective coordinating, directing, & planning | Disagree | N | Y | Not Applicable |
2.1.4 | Replace the three 24-hour Division Chiefs with a single Watch Commander | Disagree | Y | Y | Not Applicable |
2.1.5 | Evaluate whether the assignment function could be economical using suppression staff | Disagree | N | N | Not Applicable |
2.1.6 | Delete one excess Battalion Chief Position | Disagree | N | N | Not Applicable |
2.1.7 | Reduce the number for Fire Suppression Battalions from ten to six | Disagree | N | N | Not Applicable |
2.1.8 | Place high priority to correct shortcomings evidenced by Fire Dept. questionnaire response | Concur | Y | N | Twelve Months |
2.1.9 | Evaluate force structure related to current mission to better align the structure for its mission | Concur | Y | Y | Twelve Months |
2.1.10 | Transfer the Special Operations Section to the Deputy Chief of Operations | Concur | Y | Y | Budget Plan FY 02-03 |
2.2.1 | Continue use of different automated staffing models to calculate relief factor for all positions | Concur*1 | Y | N | On-going |
2.2.2 | Utilize all leave categories in calculating the relief factor | Analyze | N | N | Twelve Months |
Section Item | Budget Analysts" Recommendation | Fire Dept. Assessment | Possible? | Funding Available? | Completion Timeline |
2.2.3 | Utilize historical data from daily absence report, based on averages covering last four years | Concur*1 | Y | Y | Twelve Months |
2.2.4 | Separately track and report on attendance and leave use for personnel in EMS & Radio | Concur*1 | Y | Y | Twelve Months |
2.2.5 | Prepare written procedures that describe the application of models for correct use by Finance | Concur*1 | Y | Y | On-going |
2.2.6 | Work with Assignment Office and HR Div. to ensure accuracy of leave data in the system | Concur*1 | Y | Y | On-going |
2.3.1 | Convert several uniform positions to civilian positions throughout the Department | Disagree | N | N | Not Applicable |
2.3.2 | Convert the H-40 Battalion Chief in Bureau of Assignments to H-20 Lieutenant | Disagree | N | N | Not Applicable |
2.3.3 | Classify all new Bureau of Equipment and MIS positions in FY 02-03 as Civilian positions | Disagree | N | N | Not Applicable |
2.4.1 | Reduce or eliminate non-productive committees and restructure to reduce Comp. Time | Concur | Y | N | Six Months |
2.4.2 | Write guidelines for off-duty wrkgrps which requires Chief"s and/or Deputy Chief"s approval | Concur | Y | N | On-going |
2.4.3 | Report why wrkgrps including drill prep time required OT/CompTime couldn"t be on-duty | Concur | Y | N | Budget Plan FY 02-03 |
2.4.4 | Meet & Confer with Labor to implement R&R 418, regarding Regular pay vs. ComTime pay | Analyze | Y | N | On-going |
2.4.5 | Implement payroll process to pay Trade hours worked and deduct pay for FF/s exchange | Disagree | N | N | Not Applicable |
2.4.6 | Meet & Confer with L798 to increase OT limits for watch exchange from 96 hrs to 159 hrs | Disagree | N | N | Not Applicable |
3.1.1 | Improve data collection process to show actual revenue, collection, svc hours, & activity vol. | Concur | Y | Y | Twelve Months |
3.1.2 | Standardize cost methods for direct & indirect costs for BFP, which improves setting fees | Concur | Y | Y | Six Months |
3.1.3 | CFO should plan cost allocation and fee rates based on BFP operation; reviewed by both | Concur | Y | Y | Six Months |
3.1.4 | Use actual hours instead of total hours for employees" rate of pay to determine hourly rate | Analyze | Y | Y | Six Months |
3.1.5 | Ensure hourly rates reflect the actual time spent to include pre & post-meeting time fees | Concur | Y | Y | Six Months |
3.1.6 | Report annually to the Controller about BFP costs, fees, and collections & proposed adjstmnt | Concur | Y | Y | Six Months |
3.1.7 | Seek Policy input from BoS for BFP services not currently charged or services fees waived | Disagree | N | N | Not Applicable |
4.1.1 | Restructure EMS Division to a smaller Unit; eliminate H-43 EMS Ops Chief to create a 1824 | Disagree | N | Y | Not Applicable |
4.1.2 | Convene workgroup now thru FY02-03 to completely integrate EMS command by FY 03-04 | Concur | Y | N | Budget Plan FY 02-03 |
4.1.3 | After integrating EMS, transfer its Policy & Evaluation functions to new SPPA Unit | Disagree | N | N | Not Applicable |
4.2.1 | Deploy ALS units & 3 BLS units 24-hrs/day and 12 ALS short-shift units for 1+1 program | Disagree | N | N | Not Applicable |
4.2.2 | Meet & Confer with Local Labor Units to implement 10 hour short-shift units | Disagree | Y | N | Not Applicable |
4.2.3 | Submit a complete quarterly workload report to Fire Commission about the 1+1 program | Concur | Y | Y | On-going |
4.2.4 | Submit a report to the BoS at annual budget time about the cost/benefits of the 1+1 program | Concur | Y | N | Nine Months |
4.3.1 | AIS & Fire Supervisor to sample PCRs for billing data and take action for improper prfrmnc | Concur | Y | Y | On-going |
4.3.2 | Direct AIS to provide training on collecting accurate and complete patient billing data | Concur | N | N | Seven Months |
4.3.3 | Direct AIS to conduct research for all "incomplete address" that lack insufficient billing data | Disagree | N | Y | Not Applicable |
4.3.4 | Negotiate with hospitals that they will provide upon request patient billing data | Analyze | Y | Y | Six Months |
4.4.1 | Direct AIS to transfer non-billable $300 or more to BDR in 90 days; bills uncollected remain | Concur*1 | Y | N | Completed with issues |
4.4.2 | Direct AIS to transfer billable $300 or less to BDR within 90 days; bills uncollected remain | Concur*1 | Y | N | Completed with issues |
4.4.3 | Direct AIS to transfer billable of $300 or more in a timely basis, except in third party claims | Disagree | N | N | Not applicable |
4.4.4 | Direct AIS to transfer billable accounts less than $300 to BDR in 90 days, except as above | Disagree | N | N | Not applicable |
4.4.5 | Enter into an ALS provider agreement with local EMSA, as required by Calif. Code of Regs | Concur*1 | Y | N | Twelve Months |
4.5.1 | Modify account procedures to ensure billable & non-billable acct. reflect in receivable bal. | Analyze | Y | Y | Seven Months |
4.5.2 | Modify account procedures to ensure revenue is offset by amount the FD expects to collect | Analyze | Y | N | Seven Months |
4.5.3 | Ensure proper segregation of duties between staff who make entries into accounting records | Concur | Y | N | Completed |
4.5.4 | Ensure that the FD receives daily deposit summaries directly from the bank | Concur | Y | N | Completed |
4.5.5 | Establish criteria for classifying accounts as uncollectable and provide periodic audits by FD | Concur | Y | Y | Completed |
Section Item | Budget Analysts" Recommendation | Fire Dept. Assessment | Possible? | Funding Available? | Completion Timeline |
4.5.6 | Conduct monthly reconciliation of records to detect address inconsistencies of AIS & Bank | Concur | Y | Y | Three Months |
4.6.1 | Lock supply lockers containing medical supplies & drugs. Secure keys by Fire Station mgmt | Concur | Y | Y | Two Months |
4.6.2 | Implement complete sign-out sheets for controlled drugs, supplies, etc, from Fire Station | Concur | Y | Y | Two Months |
4.6.3 | Begin monitoring use of medical supplies & pharmaceuticals through computerize system | Concur | Y | Y | Two Months |
The Department agrees in principle, but before complete implementation, some outstanding issues need to be clarified and appropriately addressed.