Resources for Outage Impact

My team has been out in the Richmond today talking to merchants to provide claim information in person. For small businesses with loss of revenue and loss of food product, the San Francisco Office of Small Business can help you understand the process of recovering and preparing for future outages. There are staff available to help in Spanish and Chinese, along with more translation services as needed.

Email sfosb@sfgov.org or call 415-554-6134.

You can also submit a claim directly with PG&E. Visit pge.com/claims or call 800-743-5000. 

For CalFresh recipients, there are grocery vouchers available for those who had to throw away spoiled food. Please call or email the San Francisco Human Services Agency at (855) 355-5757 or food@sfgov.org

If you haven't already, sign up for official San Francisoc emergency alerts to receive important updates: https://www.sf.gov/information--be-know-official-emergency-alerts

While we are still unsure of the exact cause of the fire at the 8th and Mission PG&E substation, the response and inconsistent messaging that followed is completely unacceptable. We must and will demand accountability from our PG&E. Thank you all for your patience, please stay safe and take care of each other. 

Happy holidays, 

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